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Dear valued customers: From Oct. 26, 2026 through Jan. 17, 2027, Residential Deliveries will incur a $1.75 Peak Season Surcharge (PSS), and packages with a Billable Weight of 50 lbs. or more will incur an $8.00 Peak Additional Handling (PAH) Surcharge. These surcharges help us maintain reliable service throughout peak season. Thank you for choosing GLS

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Connect with us Monday through Friday, 7 AM-7 PM PST and Saturday, 7 AM-4 PM PST.

Recipient support

For customers receiving a package who need help tracking a shipment, reporting a delivery issue, or requesting delivery assistance.

Call: 1-800-322-5555
Select option 2

Shipper support

For existing customers who need help with outbound shipments, billing, claims, or technical support.

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For businesses interested in GLS services, a shipping quote, or opening a new account.

Call: 1-844-619-1614